Returns & Exchanges
We want you to love your Toad&Co gear, but if it's not the right fit, we accept returns of unworn, unwashed items within 30 days of purchase. Our goal is to make the process as sustainable and seamless as possible so you can get back to your adventures.
Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided by our portal, or opt for a printer-less QR code to be used at a designated drop-off location.
Pack Your Gear
Place your items in the original reusable mailer or a box of your choice, ensuring all original tags are attached and the package is securely sealed.
Ship and Refund
Drop your package off at any authorized carrier location; once our warehouse receives and inspects the items, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing